Terms of service

Terms of Service

Last Updated: September 6, 2026

Welcome to Saree Wala. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. About Saree Wala

Saree Wala is an online fashion store offering sarees and related products through our website.

Throughout these Terms, “we,” “us,” “our,” and “Saree Wala” refer to Saree Wala. “You” and “customer” refer to any person accessing our website or purchasing our products.

2. Use of Our Website

By using our website, you agree that:

  • You will provide accurate and complete information when placing an order.

  • You will use the website only for lawful purposes.

  • You will not attempt to interfere with, damage, or gain unauthorized access to our website or systems.

  • You will not use our website to engage in fraudulent or abusive activities.

We reserve the right to restrict or terminate access to our website if we reasonably believe these Terms have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, colours, sizes, and other information displayed on our website are accurate.

However:

  • Actual colours may vary depending on your device or screen settings.

  • Minor variations may occur due to lighting, photography, fabric characteristics, printing, weaving, or manufacturing processes.

  • Product availability may change without prior notice.

We reserve the right to correct errors or inaccuracies in product information at any time.

4. Prices

All product prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Prices, discounts, offers, and promotional schemes may be changed or withdrawn at any time without prior notice.

The applicable price at the time you place your order will generally apply to that order, subject to correction of any obvious pricing or technical errors.

5. Orders

When you place an order, you are making an offer to purchase the selected product.

After receiving your order, we may send an order confirmation. An order is subject to acceptance and product availability.

We reserve the right to cancel or refuse an order in circumstances including:

  • Product unavailability

  • Incorrect pricing or product information

  • Suspected fraudulent activity

  • Incorrect or incomplete customer information

  • Delivery limitations

  • Technical or system errors

If we cancel an order for which payment has already been received, an applicable refund will be processed.

6. Payment

We accept payment methods displayed at checkout.

Payments may be processed through third-party payment service providers. By making a payment, you agree to the applicable terms and policies of the relevant payment provider.

We do not knowingly store your complete payment-card information on our website.

7. Cash on Delivery

Where Cash on Delivery is available, customers are expected to accept and pay for the order upon delivery.

Repeated refusal of COD orders or misuse of COD services may result in restrictions on future COD availability.

8. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated timelines displayed on our website or communicated to you.

Delivery timelines may be affected by circumstances outside our reasonable control, including:

  • Courier delays

  • Weather conditions

  • Natural disasters

  • Transportation disruptions

  • Public holidays

  • Incorrect or incomplete delivery information

  • Events beyond our reasonable control

Once an order has been handed over to the delivery partner, delivery is also subject to the courier's operational processes.

9. Returns, Refunds and Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy.

Please review that policy before placing an order.

10. Intellectual Property

All content available on the Saree Wala website, including but not limited to:

  • Logos

  • Brand names

  • Product photographs

  • Images

  • Graphics

  • Text

  • Website design

  • Product descriptions

is owned by or licensed to Saree Wala and is protected by applicable intellectual-property laws.

You may not copy, reproduce, modify, distribute, publish, or commercially use our content without prior written permission.

11. Third-Party Services

Our website may use third-party services such as payment processors, shipping providers, analytics services, or other technology providers.

Your use of such services may also be subject to the respective third party's terms and policies.

Saree Wala is not responsible for interruptions or failures caused by third-party services beyond our reasonable control.

12. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

We may temporarily suspend or modify the website for maintenance, updates, technical reasons, or other operational requirements.

13. Limitation of Liability

To the extent permitted by applicable law, Saree Wala shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability or consumer rights that cannot legally be excluded or limited under applicable law.

14. Personal Information

Your use of our website is also subject to our Privacy Policy.

We use customer information for purposes such as processing orders, payment, shipping, customer support, and other legitimate business purposes described in our Privacy Policy.

15. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.

16. Governing Law

These Terms of Service shall be governed by the applicable laws of India.

Any disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the appropriate courts and authorities, subject to applicable consumer-protection laws.

17. Contact Us

If you have any questions regarding these Terms of Service, orders, payments, returns, or other website-related matters, please contact us on WhatsApp:

WhatsApp: +91 82528 92297

Saree Wala

Sarees That Define Class.